Thank you for your payments to the Utilities Regulation & Competition Authority (URCA),Please read this Refund Policy carefully before making a purchase. By paying through our website,, you agree to the following terms:
All Sales are Final
All transactions made on urcabahamas.bs are final. Once an order is placed and payment is received, it cannot be canceled, returned, or refunded.
No Refunds
We do not offer refunds.
Exchanges and Replacements
In the rare event that you receive a damaged or defective product, please contact our customer support. We will work with you to provide an appropriate solution, such as an exchange or replacement.
Changes to Policy
The Utilities Regulation & Competition Authority (URCA) reserves the right to update or modify this Refund Policy at any time without prior notice. The latest version of the policy will be posted on our website.
By making a transaction on urcabahamas.bs, you acknowledge and agree to abide by this Refund Policy.
Contact Us
If you have any questions or concerns about your purchase, please contact us within 14-days days.
Utilities Regulation and Competition Authority
Frederick House,
Frederick Street
P.O Box N 4860
Nassau, Bahamas
Ph: 242 393-0234
Fax: 242 393-0153